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EUC Collaboration Specialist job in Singapore at Experis Singapore

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EUC Collaboration Specialist at Experis Singapore

EUC Collaboration Specialist

Experis Singapore Singapore Permanent
7,000 SGD - 9,500 SGD/Month
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  • Nearest MRT: Promenade
  • Salary will commensurate with experience, up to S$9,500

Job Responsibilities:
  • Technical solutioning and project delivery for EUC Collaboration Tools such as Voice Systems, O365, Video Conferencing, etc., while maintaining high levels of resiliency and compliance to internal policies
  • Administration and Lifecycle Management of all EUC Collaboration Tools
  • Maintain live Documentation of Architecture Diagrams, Policies, Operating Procedures, User Guides, etc.
  • Function as PIC and L3 technical escalation point for EUC Collaboration matters, to provide operational guidance, handle escalations, and drive RCA
  • Support project scoping and perform evaluation of vendor's proposals for EUC related matters
  • Coordinate with Head Office, Cross Functional Teams, and Vendors whenever necessary

Job Requirements
  • Bachelor's Degree in IT or closely related field with indepth systems engineering skills in EUC technologies
  • ITIL Foundation with 3+ years of experience in Infrastructure Technologies delivery for EUC domain, with a proven track record of improving service standards, and enhancing end user experience
  • 5+ years of experience in IP phone systems, voice recording systems or trader voice systems
  • Demonstrated technical proficiencies in End User Computing area, Knowledge of Technology Infrastructure, EUC tools and solutions
  • Master the architectural settings and component functions of commonly used corporate Voice Systems including Cisco IP Telephony, Voice recording, Trader voice
  • Knowledge of Cloud Voice Technology and Voice Systems (IPC Trading Turrets, NICE Voice Recording)
  • Knowledge of IT security, Risk Management and Security Controls with regards to EUC domain
  • Understanding of MAS, JFSA or APAC countries regulators' technology risk guidelines or mandates is a plus

*Shortlisted candidates will be informed.

Interested applicants please send in your updated resume to [ Email address blocked ] with the subject "EUC Collaboration Specialist"

Jeffrey Koh Kok Ann
Registration No.: R1770345
EA License No.: 02C3423


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