The Manager, Student Care is part of the University community-based system that seeks to establish and provide a pastoral care support system to students in School of Social Sciences (SSS) and Wee Kim Wee School of Communication and Information (WKWSCI). The goal is to facilitate academic, emotional and psychological growth of students and develop their resilience to overcome challenges, improve their personal effectiveness and enhance their emotional health so as to achieve their potential in their academic journey in NTU.
Pastoral support and guidance
Provide case management, coaching, mentoring and/or counselling to students (undergraduate and graduate), particularly those with problems or potential problems, which include academic and personal issues. The aim is to help these students who would otherwise be saddled with concerns that would impede their academic pursuits.
Develop Standard Operating Procedures (SOPs) to handle students and faculty in various situations, such as crisis, home visits, etc. for clarify and consistency in approach and to continually review existing practices to improve quality and timeliness of service.
Outreach and Education
Maintain close communication and collaboration with the management of the College and Schools, fellow Student Care Managers, and Student Wellbeing Centre to build awareness within the community on student well-being.
Plan and organise talks/activities for students on mental health (stress management, better buddy system, etc.) at Freshmen Orientation and the school events.
Conduct briefings to students going on overseas student exchanges, summer programmes, etc. to equip with the survival tips to maximise the learning experience.
Prevention and Early Intervention
A degree from a recognised University in a related discipline such as Psychology, Social Work and Counselling
Experience in a professional counselor role or student care
Familiarity with student affairs in higher education will be advantageous
Passionate in nurturing young people and challenging them to achieve their desired career goal
Good team player with strong communication and interpersonal skills
Proficient in MS Office applications
Hiring Institution: NTU
In line with Singapore’s nationwide Vaccination-Differentiated Safe Management Measures (VDS), employees must be fully vaccinated to return to the workplace, unless certified to be medically ineligible. For Information on VDS, please click [ Link removed ] .
- Case Management
- Home Care
- Interpersonal Skills
- Microsoft Office