0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Customer Service Officer x5 (Perm/5 Days) job in Singapore at JointHire Singapore Pte Ltd

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Customer Service Officer x5 (Perm/5 Days) at JointHire Singapore Pte Ltd

Customer Service Officer x5 (Perm/5 Days)

JointHire Singapore Pte Ltd Singapore Permanent
28,800 SGD - 41,600 SGD/Year
Job Title: Customer Service Officer (Perm/5 Days)
Industry: Retail / Merchandise
Salary: SGD 2400 - 3200
Location: Central, Singapore

About Company:
In line with the company???s business direction, our client aims to contribute to the local communities of the Asia markets by introducing potential Japanese Retail, Food and Beverage products and brands from various regions of Japan. Our client offers new lifestyles and create cities that further enhance convenience and comfort in people???s daily lives.

Job Description:
- Customer Service | Operations
- New member???s onboarding and orientation
- Assist member???s move-out and keep the conversation going
- Communication ambassador, member???s go to person
- Manage the ambience appropriate to the day activity or events
- Ensure centers are well maintained at all times, including front desk / caf?? / meeting room / workstation
- Ensure any facilities issues are promptly attended to, including contacting maintenance support team
- Caf?? orientated responsibilities
- Back-office support management (maintaining service agreement, inventory for access token, etc)
- Member???s Success | Community Management
- Proactive conversations with members to enhance the value of their membership
- Know your members to enhance, personalize and provide greater value to their experience
- Creating the best member???s experience is the core of our business. Continuous assessment of area of improvement for proactive enhancement
- Plan and host / co-host events that help create and build a stronger community
- Monthly newsletter to keep members on the what???s happening in our community

Job Requirements:
- Diploma from recognized institution and/or equivalent experience in the hospitality, F&B industry
- Proficient in English
- Customer Service orientated personality. Passionate to connect with people and the community
- Strong organization skills with the ability to multitask projects
- Eye for details, ability to manage tasks efficiently and effectively
- Enjoy creating great experience, and thrive at continually growing relationships
- Be ready to WOW us
- Willing to work on weekend and Public Holidays

- Performance bonus

Interested applicants are invited to submit their resume via clicking the apply button.

JointHire Singapore Pte Ltd.(EA License No.: 17C8920)
Hidetaka Yata (Registration No.: R1216038)


Recommended Skills

  • Coordinating
  • Customer Service
  • English
  • Hospitality
  • Maintenance
  • Multitasking
Apply to this job.
Think you're the perfect candidate?

Help us improve BrightMinds by providing feedback about this job:

Job ID: 2648008005

BrightMinds TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using BrightMinds you are agreeing to comply with and be subject to the BrightMinds Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.