Application System Analyst x3 (Service Ops / Entry Level Welcome / Good Bonus/ Hybrid)
• Basic salary + Bonus + Attractive Benefits (depends on experience)
• Entry level with relevant knowledge or Possess degree in IT relevant field are welcome to apply. Training will be provided
• Permanent Role
• Interview will be using Virtual Call Interview.
• Candidates with higher experience will be considered for the Senior System Analyst, Assistant Lead Analyst or Lead Analyst (Project Manager) position
- Responsible for Level 1 and Level 2 support which include provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements
- Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching, daily health checks and stability aspects of the system
- Monitor Service level dashboards, system capacity review and allocation of adequate capacity
- Assist in training, investigating user reported issues and develop mitigating/preventive solutions
- Diploma/ Degree in Engineering (Computer / Telecommunication), Computer Science or Information Technology or equivalent
- Entry level with relevant knowledge or Possess degree in IT relevant field are welcome to apply. Training will be provided
- Good working knowledge on service desk ticketing system, telephony system, email, online chat, service support process, and SLA
- Possess ITIL Certifications / experience in SAP (MM/FICO/HR/ISH/SD) will be advantageous.
How to apply
Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to [ Email address blocked ]
We regret to inform that only shortlisted candidates will be notified.
Ooi Chuan Yi (Jacky)
EA License | 14C7092
EA Registration Number | R1871737
- Itil Certifications
- Information Technology
- Instant Messaging
- Issue Tracking Systems