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Application System Analyst x3 (Service Ops / Entry Level Welcome / Good Bonus/ Hybrid) JO job in Singapore at SEARCH INDEX PTE. LTD.

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Application System Analyst x3 (Service Ops / Entry Level Welcome / Good Bonus/ Hybrid) JO at SEARCH INDEX PTE. LTD.

Application System Analyst x3 (Service Ops / Entry Level Welcome / Good Bonus/ Hybrid) JO

SEARCH INDEX PTE. LTD. Singapore Permanent

Application System Analyst x3 (Service Ops / Entry Level Welcome / Good Bonus/ Hybrid)


• Basic salary + Bonus + Attractive Benefits (depends on experience)

• Entry level with relevant knowledge or Possess degree in IT relevant field are welcome to apply. Training will be provided

• Permanent Role

• Interview will be using Virtual Call Interview.

• Candidates with higher experience will be considered for the Senior System Analyst, Assistant Lead Analyst or Lead Analyst (Project Manager) position


Responsibility:

  • Responsible for Level 1 and Level 2 support which include provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements
  • Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching, daily health checks and stability aspects of the system
  • Monitor Service level dashboards, system capacity review and allocation of adequate capacity
  • Assist in training, investigating user reported issues and develop mitigating/preventive solutions

Requirement:

  • Diploma/ Degree in Engineering (Computer / Telecommunication), Computer Science or Information Technology or equivalent
  • Entry level with relevant knowledge or Possess degree in IT relevant field are welcome to apply. Training will be provided
  • Good working knowledge on service desk ticketing system, telephony system, email, online chat, service support process, and SLA
  • Possess ITIL Certifications / experience in SAP (MM/FICO/HR/ISH/SD) will be advantageous.

How to apply

Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to [ Email address blocked ]


We regret to inform that only shortlisted candidates will be notified.


Ooi Chuan Yi (Jacky)

EA License | 14C7092

EA Registration Number | R1871737

 

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