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Contract to Perm Customer Service Officer (Healthcare) #HJX job in Central Area at Recruit Express Pte Ltd

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Contract to Perm Customer Service Officer (Healthcare) #HJX at Recruit Express Pte Ltd

Contract to Perm Customer Service Officer (Healthcare) #HJX

Recruit Express Pte Ltd Central Area Contract
2,000 SGD - 2,800 SGD/Month

Job Responsibilites

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken. Process orders, forms, and applications.

  • Follow up to ensure that appropriate actions were taken on customers' requests and Sale Executives are properly informed of any request.

  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

  • Build a relationship with clients

  • Maintains open communication with clients for unpaid invoices and duly inform the Sale Executive and Sale Managers when payment is overdue.

  • Preparation of sale and sale-related reports on a timely basis.

  • Any ad-hoc work as prescribed by the superior.

  • Minimum GCE 'O' Levels
  • Able to commit for at least 3 months for temporary roles
  • Renewable / convertible based on individual's performance
  • Can commence work immediately / within short notice
Interested candidates kindly send in your resume to: [ Email address blocked ]
Attn: Jonathan Lim (Outsourcing Team)
Recruit Express Pte Ltd (99C4599)

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