Associate Engineer (Service Provisioning - NBAP)
To be responsible for fulfilling NBAP service requests from our customers; including working together with the support from internal and external teams to resolve provisioning issues as part of a member of Service Provisioning Department.
- Monitor end-to-end tracking of orders to ensure timely and accurate updates of works progress.
- Provide timely, accurate and quality of works progress updates to Requesting Licensees.
- Resolving all issues due to network/system timeout and system failure.
- To go on-site if needed to tackle site issues or requested by Requesting Licensees.
- Liaise with Requesting Licensees/Contractor/ internal stake holder on NBAP projects or work orders.
- Liaise with contractors, Requesting Licensees and internal IT Team to resolve technical problems encountered by order provisioning.
- Handles claims from and payment to contractors.
- Material balance planning to balance the supply of available materials with targeted outputs.
- Improving NBAP processes through internal meeting with relevant departments.
- Perform other duties as assigned by supervisors.
- Nitec/ Diploma in IT/ Engineering or any related field
- Proficient in Microsoft Windows / Windows XP / Microsoft Office
- Good communication and interpersonal skills.
- Analytical and organized - ability to plan and schedule
- Team player and Independent
Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.
We regret only shortlisted candidate will be notified.
Upon graduation from ITE or Polytechnic, graduates will come in at an entry level and join NetLink Trust as an Engineering Officer/ Associate Engineer. They will pick up the necessary skillsets required for the role through on-the-job and classroom training. As a performance-driven company, our people move up the corporate ladder based on the individuals’ credentials and performance. There will be various learning and developmental opportunities for the different Engineering Career Tracks.
Engineering Track I
Engineering Track II