Inbound/Outbound Customer Service Officer (Banking)

Forte Employment Services Pte Ltd

Inbound/Outbound Customer Service Officer (Banking)

Forte Employment Services Pte Ltd

Job Nature: Permanent

Position Level: Entry Level, Experienced

Job Category: Consumer Banking, Credit & Loan, Call Centre, Customer Service

Qualification: ITE/ NITEC/ Higher NITEC

Salary: Login to view

Inbound/Outbound Customer Service Officer (Banking)


*5 Days work week

* Banking Industries

Inbound Customer Service Officer.

Job Description:

  • Answering or making calls to clients to learn about and address their needs,
  • Handle complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers.
  • Explaining possible solutions, and ensuring that clients feel supported and valued


Outbound Customer Service Officer

  • Make outbound calls to customers on behalf of a business or client. 
  • Telemarketing, sales or credit cards calls
  • Updating of contact list.
  • Surveys or verification services.



  • Good communication skills.
  • No specified education required.


Please remember to input the following information in your resume:-

  • Current Salary:
  • Expected Salary:
  • Notice Period:
  • Reason for Leaving for last 2 employments:

EA Personnel: R1111325
Forte Employment Services Pte Ltd (10C3364)

Company Overview

Forte Employment Services was incepted in 2004 with the firm belief that businesses go further with the right talents; and the talents go beyond their job descriptions when their personal ambitions are fulfilled. Therefore, the name Forte – which means “a most highly developed characteristic, talent, or skill; something that one excels in”.
Forte’s deep knowledge in employment laws and regulations means we support businesses with getting things done right the first time. Our partners are also enabled, with good access to candidate pool with the right skills and fit to support their strategic goals.
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