Financial Service Consultant

Snaphunt Pte Ltd

Financial Service Consultant

Snaphunt Pte Ltd


Job Nature: Permanent

Position Level: Experienced

Job Category: Consulting , Business Development, Consumer Sales, Corporate Sales

Qualification: ITE/ NITEC/ Higher NITEC, Bachelor's / Honours

Salary: Login to view


The Offer

  • Join a financial services firm that supports physical and financial well being of their customers

The Employer
 

Join a financial services firm that supports physical and financial well being of their customers

 

The Job

As a Financial Service Consultant, you will act as the primary point of contact to deliver excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.

You will be responsible for : 

  • Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
  • Developing account plans to enhance service delivery.
  • Capturing and processing corporate action events in a timely and accurate manner in line with service standards.
  • Resolving any discrepancies by liaising effectively with internal stakeholders and external parties.
  • Ensuring compliance with regulatory requirements.
  • Contributing to improving existing processes by identifying opportunities and proposing solutions to improve controls, efficiencies and/or client services.

 

The Profile

  • You have at least 1 year experience including solid experience in a similar role within Financial Services.
  • You have at least GCE 'A' Level, International Baccalaureate Diploma qualification, diploma awarded by polytechnic in Singapore or equivalent.
  • You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
  • You are a strong team player who can manage multiple stakeholders
  • You are highly goal-driven and work well in fast-paced environments
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • Preferred completion of M5, M9, M9A, HI
  • At least 21 years old (according to MAS regulation´╝ë

ref: 77453071

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