Call Centre Associate @Commonwealth - Up to $2200

Success Human Resource Centre Pte Ltd

Call Centre Associate @Commonwealth - Up to $2200

Success Human Resource Centre Pte Ltd


Job Nature: Contract

Position Level: Entry Level, Experienced

Job Category: Customer Service, Receptionist, Sales Support/Coordination, Office Operations

Qualification: ITE/ NITEC/ Higher NITEC, Diploma

Salary: Login to view


 

  • Contract (2 Years)
  • Commonwealth
  • Monday to Friday: 8.30am to 6pm / 8.30am to 5.30pm
  • Alternate Sat 8.30am to 1pm 
  • Salary: Up to $2200

 

Responsibilities:

  • Support the operations of the centre effectively and efficiently to meet the service level agreements
  • Reports to the team lead and contact centre manager
  • Assist in the documentation of operational procedures
  • Respond promptly to and record details of customer enquiries
  • Handle and resolve issues raised by customers and record details of actions taken
  • Escalate requests and unresolved issues to management
  • Participate in regular knowledge sharing meetings to share important lessons learnt and information

 

 Period:

  • 2 years contract

 

Location:

  • Commonwealth

 

Working Hours:

  • Monday to Friday: 8.30am to 6pm / 8.30am to 5.30pm
  • Alternate Sat 8.30am to 1pm 

 

Salary:

  • Up to $2200

 

Requirements:

  • Minimum GCE 'O' Level
  • Candidates with prior experience will have an added advantage
  • Possess excellent customer service, communication and interpersonal skills
  • Have a pleasant voice with good listening skills
  • Possess basic computer/typing skills
  • Able to communicate clearly and effectively in a consistent and even tone of voice
  • Able to work in a fast paced environment and able to work shifts/weekends
  • Adaptable and willing to cover front desk duties when necessary
  • High standards of customer service, honesty and integrity
  • Ability to work independently and as part of a diverse team

 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

 

[Click Here to Email Your Resume] (Reg No: R1107386)

 

Please ensure that applications sent through email are no bigger than 1Mb.

 

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

 

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

1 Sophia Road, Peace Centre,

#06-23/29 Singapore 228149

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Company Overview

Success Human Resource Centre Pte Ltd is an established Recruitment Firm specialising in Permanent, Contract and Temporary placements. We have clients in the various industries that meet your requirements for your career aspiration and advancement.
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