Concierge

W Singapore - Sentosa Cove Hotel

Concierge

W Singapore - Sentosa Cove Hotel


Job Nature: Permanent

Position Level: Entry Level

Job Category: Hotels/Integrated Resorts

Qualification: ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Salary: Login to view


Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
 

Job Description

Reporting to the Concierge Manager, you will be responsible for providing information to guests and visitors regarding the hotel facilities as well as the many various bars, restaurants, points of interest in and around Singapore. In addition, you will need to assist the guest to make the best reservations/bookings for tours, restaurants etc., deliver the Whatever/Whenever experience for our guests, prior, during and after their stay.

Job Requirement

We are ideally looking for someone

  • With a Diploma / Certificate in Hospitality related field required.
  • At least one year in guest contact area.
  • Demonstrates skills, knowledge and experience in customer-service oriented environment.
  • Demonstrates strong oral and written communication skills with ability to influence and persuade across all levels of the organisation.
  • Proficient in Microsoft Office software and Internet.

We offer a unique working environment within our innovative W brand and our dedicated team! And great opportunities for career development!

Company Overview

Explore the exhilaration of a tropical escape when you step through the doors of W Singapore – Sentosa Cove, nestled in the lush greenery and lively coastal setting of Sentosa, Singapore’s resort island. Slip into something comfortable and take a whirl into the extraordinary at W Singapore as we feature 240 sea and marina facing guestrooms, including four WOW Suites and one Extreme WOW Suite (W’s interpretation of the Presidential Suite). From Wonderful to Extreme WOW, all rooms and suites feature custom-made furnishings, stylish accents unique to Singapore and W’s signature amenities including W bed, a luxurious ensemble with a feather-top mattress and goose-down comforter, “Munchie Boxes” stocked with exclusive amenities, cutting-edge technology including mood lightings and the most advanced in-room entertainment systems including 42” LED TV, Wi-Fi and iPod plug-and-play.
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