*NEW* Contract Facebook Customer Care Executive, Foreign Bank (Up to $5,500)

Recruit Express Pte Ltd

*NEW* Contract Facebook Customer Care Executive, Foreign Bank (Up to $5,500)

Recruit Express Pte Ltd


Job Nature: Contract

Position Level: Experienced

Job Category: Customer Service, Digital/Online Marketing

Qualification: Diploma, Bachelor's / Honours

Salary: Login to view


Jobs Responsibilities

  • Connect and service customers and fans on Facebook
  • Build a positive and delightful experience on Facebook.
  • Work closely with Branding and Marketing Communications team, and the Customer Care support team.
  • Maintain brand reputation in Facebook through community management.
  • Monitor Facebook inbox for comments by fans and respond to them directly.
  • Use customers support specific knowledge and insights to respond to Brand and product inquiries.
  • Liaise with Customer Service Team, escalate complaints, to the customer care support team and update the management.
  • Generate reports at the end of the month.


Job Requirements

  • Min. Degree
  • Min. 3-5 years of relevant experience in Facebook customer care support
  • Familiar with Facebook Business Manager tool and Social / Digital marketing
  • Able to start work within short notices


Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview

 
Singapore’s Largest & Most Preferred Recruitment Company!
As a premier leading recruitment consultancy in Singapore, our success has been a result of our focus in facilitating the success of our Clients in business whilst enhancing the career opportunities for our Candidates.

With our swift expansion across the region, we now have offices in Singapore, Taiwan, Sydney, Kuala Lumpur and Hongkong as well as a partner network in Shanghai and Japan.

We serve with distinction and provide comprehensive staffing needs. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

EA Licence No.: 99C4599
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