IT Support Team Leader (Technical & Helpdesk Support)

Cornerstone Global Partners Pte Ltd

IT Support Team Leader (Technical & Helpdesk Support)

Cornerstone Global Partners Pte Ltd


Job Nature: Permanent

Position Level: Experienced, Manager

Job Category: IT-Hardware, IT-Management, IT-Software/Development, Troubleshoot

Qualification: Diploma, Bachelor's / Honours

Salary: Login to view


Location:
West side – Pandan Cres (Will requires to travel to various work site as and when required).

 

 

Responsibilities:
• Person-in-charge for managing 5 different sites (approx. 1300 employees) and support to Executive staff like President, VP and Directors as and when required.
• Maintaining accurate and comprehensive inventory and life cycle management of IT assets.
• Configure and troubleshoot IT equipment such as Click Share and Projectors.
• Responsible for ensuring Microsoft Deployment Server (network deployment) is updated and running.
• Management of critical incidents and professional handling of escalations.
• Provide excellent customer service by addressing queries from end-users and onsite troubleshooting on operational topics.
• Be familiar with virtualization software to as to provide technical support on VMware issues.

 

 

Working Hour:
Monday to Friday

8:30am to 5:30pm or 9:30am to 6:30pm

 

 

Requirements:

Diploma in Computer Science/Information Technology or equivalent.

At least 2 years of relevant experience

Proficient with ServiceNow ticketing system.
Required Skill(s): helpdesk support, VMware, office365, Webex, Teams, OneDrive, Networking, MDM (Mobile Email).

 

 

Salary:
$3000-$3500

 

 

For faster response, please WhatApps your resume to 90070211 & Quote ‘IT TL’. You can also submit your resume to [Click Here to Email Your Resume]
Thank you!

 

 

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Company Overview

Cornerstone Global Partners (CGP) is an Asia-centric recruitment solutions firm with a global reach through offices in China, Hong Kong, Singapore, Japan and US along with network offices in 40 other countries around the globe. We provide services which include traditional Permanent Placements, Contracts and Temp Staffing, Manpower/ HR & Payroll Outsourcing, C-level to mid-level executive search, market entry/outbound investment consultancy and organizational design solutions through our industry-specialized recruiting team.
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